More details and limitations

* Please note that, depending on the numbers you choose, your location, and your calling plan, you may incur long distance or toll charges in excess of your local service charges on your telephone bill. For a list of access numbers and their locations, click here. To find out whether or not you will incur any charges, and if so, the amounts of such charges, please contact your local telephone company. Live telephone technical support is available for a fee of $1.95/min ($2.95 CDN/min in Canada). You are responsible for all telephone charges and any technical support charges incurred even during any free, trial or discounted periods. You will be charged the applicable subscription fees unless you cancel your service before the end of any free or trial periods. To cancel your service, please call please call 800-851-7908. NetZero reserves the right to impose hourly usage limitations. See Terms of Service for details. Service not available in all areas. Unless otherwise indicated, all prices are in United States dollars. Not all viruses can be detected or cleaned. As described in the terms of service, you are responsible for any damages caused by your decision to download email or attachments.

** Speed reference based upon comparison to nationally available dial-up ISPs, set at maximum acceleration. NetZero HiSpeed accelerates certain web page text and graphics when compared to standard dial-up Internet service. Actual results may vary. Some web pages such as secure or encrypted web pages will not be accelerated. NetZero HiSpeed is not a broadband service and actual data transmission rates are not faster than standard dial-up Internet service. Transmission of files including, without limitation, streaming audio or video, digital photographs, MP3 or other music files, executable files and other downloads, is not faster using NetZero HiSpeed than with standard dial-up service. NetZero HiSpeed may not be compatible with proxy based software or services such as content filters or firewalls. NetZero HiSpeed is only compatible with Platinum service and specified browsers. Available only for Windows.

† Free live technical support available only for first-time connection during first thirty days after registration. After your first connection or first 30 days, a charge of $1.95 per minute will apply. You must provide a valid credit card at the time of your call and all fees incurred will be charged to the card provided. You must be at least 18 years old to call. All offers, features and pricing subject to change.

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